Terms & Conditions

Your usage of Medibazzar.com and purchase of any goods from it is governed by these Terms and Conditions.

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms and Conditions, regardless of how you subscribe to or use the services. These terms, conditions and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

In these Terms and Conditions, references to "you", "User" shall mean the end user accessing the website, its contents and using the services offered through the website whereas "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Medibazzar.com, its franchisor, affiliates and its partners.


www.medibazzar.com ("website") is an Internet based content and e-commerce portal licensed by VSK Pharma Private Limited, a company incorporated under the laws of India. Medibazzar.com is an online medical portal enabling the users to place order and purchase medicinal, health monitoring gears and immune booster products of various manufacturing brands (collectively, "Products").


We at Medibazzar.com recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a superior shopping experience. When you order, we will ask you to set up "your account," which may seek your personal information which may include but not limited to your name, e-mail address, mailing address, credit card number and expiration date, as well as certain other information when you place an order to buy products.

We protect your account information against unauthorized access or release to the extent possible, however do not guarantee its safe custody. We will not give any identifiable personal information to any third party, unless we are legally required to do so.


By using our website, you consent to the collection and use of this information by Medibazzar.com. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, as to how we use it, and under what circumstances we disclose it.

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail at care@medibazzar.com.


The MRP on various products tend to change with time. We try to keep MRP as accurate as possible however it could be possible that there is a difference in the MRP shown on image on our website versus the actual MRP on our bill.  


Orders may be charged with a shipping fee which is based on the weight of the consignment and total order amount. Orders are usually shipped the very next working day of the date when the order is placed with us. 

Depending on order details, availability and preference, we will try to ship you next working day. Please check our customer service for the same. Also, some of liquid medicines/products may not be shipped to all the locations. Our support staff can provide more details when asked.

Presently we accept payment as NEFT/Net-banking manual transfer, Debit Card or Credit Card. While NEFT/Net-banking is purely done by you using your bank account

We follow a fare delivery/shipping policy. Though we try to ship the items in time however the delay in delivery cannot be ruled out. Shipping rates and policies are subject to change without notice.


By default the Delivery address is the one which is used on your most recent order. If you enter the wrong address then we are not obliged to re-send the order to the correct address at our expense. Title and risk of loss for all products ordered by you shall pass on to you upon Medibazzar.com's shipment to the shipping address.

It is the responsibility of the customer to inform Medibazzar.com if an order does not arrive within time. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier (if it is the mode of shipment) to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item is lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.


If an item is damaged at the time of delivery or incorrect as per description on our website,  please contact us at our customer care at care@MediBazzar.com or call us on +91 9350-318-278 within 7 days of receipt of the product. We will arrange a reverse pickup for the product and then issue same or different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.


Our commitment is to ship out every order that has been successfully placed with MediBazzar.com. There are some situations in which we may have to cancel the orders. 

Some of the situations that may result in your order being cancelled include.

1.  Limitations on quantities available for purchase.

2.  Inaccurate or insufficient address.

3.  Non-Serviceable locations.

At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as possible.


In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.


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